How does pickup work?
After you submit, I’ll confirm availability and send your pickup window by email. Please wait for that confirmation before traveling. If your timing changes, reply to the same thread so we can adjust.
What do I need to bring?
Please bring a valid photo ID for verification at handoff. Deposit details are confirmed in your final quote email. If anything is unclear, just ask before pickup.
What if I return late or damage something?
If your schedule shifts, message as soon as possible so we can coordinate next steps. If gear is damaged, share details promptly and we’ll walk through resolution by email. We handle each situation directly and clearly.